This course examines what is truly meant by listening and in particular, active listening. The signs of active listening are explored and there is advice and guidance on how to display you are actively listening to somebody else. The course also analyses what might prevent effective listening or make it difficult, and offers advice on how to overcome this.
The main learning objectives of the course are as follows:
This course meets the Children’s Home Quality Standards as outlined in The Children’s Homes Regulations (England) 2015 and Children’s Homes Quality Standards 2015.
Should you have 5 or more learners requiring this training please consider the face to face option we offer.
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